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The Sign of a Better Business

January 25 @ 12:00 pm - 1:00 pm

Better Business Bureau – Why have them on your side?

For more than 100 years, Better Business Bureau has evolved with the marketplace, helping people make smart buying decisions.  Regional Director for BBB – Springfield, Pamela Hernandez, will share:

  • The free consumers services BBB provides to our community
  • How BBB Business Profiles and BBB Ratings work
  • Why it’s important to respond to a complaint to BBB
  • The Value of BBB Accreditation and why consumers see the BBB Seal as “The Sign of a Better Business”



Join us for another FREE business webinar! Also, stay tuned for upcoming webinars with Better Business Bureau.


Pamela Hernandez, Regional Director of BBB

Pamela Hernandez is a multifaceted professional known for her diverse career and unwavering commitment to community and entrepreneurship. As the Regional Director for the Better Business Bureau in Southwest Missouri, Pamela plays a pivotal role in fostering trust and transparency in the local business community and educating consumers on how to make smart marketplace decisions.

Pamela is a Springfield, Missouri native and graduate of Missouri State University. She spent 15 years in the financial services industry, working in both consumer banking and operations project management, before pivoting to a 12-year career as a personal trainer and health coach and owning her own small business.

Since joining BBB last year, Pamela has focused on educating the community on how to protect themselves from scams, about the benefits of BBB Accreditation and about the essential resources and services that BBB provides at no cost to the public, such as BBB Business Profiles, BBB letter grade ratings, verified customer reviews, and BBB Scam Tracker.

Pamela’s mission is to connect, educate and inspire individuals and businesses to thrive by fostering meaningful relationships, creating an ethical marketplace and building bonds that will create a strong community for all.

This webinar is made possible with U.S. Small Business Administration support to the New Growth Women’s Business Center.


January 25
12:00 pm - 1:00 pm
Event Category:


New Growth Women’s Business Center
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